Refund Policy

 At S&Z Apparels, we strive to provide the best possible experience for our customers.

Due to limited resources, our return and refund policy is as follows:

 

Returns/Refunds Accepted Only For:

1. Defective Items:

Items with manufacturing defects or flaws.

2. Damaged Items:

Items damaged during shipping or delivery.

 

In Such Cases, We Will: 

1. Offer a full refund    

2. Provide a replacement item (if possible)

 

No Returns/Refunds for:

1. Change of mind

2. Incorrect size/fit

3. Buyer’s remorse

 

How to Initiate a Return/Refund:

1. Contact us within 24 hours of receiving your order

2. Provide proof of defect/damage We aim to resolve all issues promptly and efficiently.

3. Upon investigation, if found no error regarding the refund, it will be initiated within 5-7 working days.

 

If you have any questions or concerns, please don’t hesitate to reach out. Thanks for your understanding!