Terms and Conditions
Last Updated: [31st July 2025]
Welcome to S&Z Apparels (“we”, “us”, or “our”). These Terms and Conditions (“Terms”) govern your use of our website, www.snz.co.in, and the services, features, content, and products offered through it.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the site.
1. Use of Website
• You must be at least 18 years old to place an order.
• You agree to use the website for lawful purposes only.
• You are responsible for maintaining the confidentiality of your account and password.
2. Product Descriptions
We aim to provide accurate images and descriptions, but minor variations in color, size, and appearance may occur due to lighting or screen settings. All measurements are approximate.
3. Pricing & Payments
• All prices are listed in INR and inclusive of applicable taxes.
• We reserve the right to change product prices at any time without notice.
• Payments are processed through secure third-party payment gateways. We do not store any payment details.
4. Shipping & Delivery
• Orders are processed within 1–3 business days.
• Delivery timelines may vary based on location and courier availability.
• We are not liable for delays caused by unforeseen circumstances or courier partners.
For more details, refer to our Shipping Policy.
5. Returns & Exchanges
We currently offer exchanges only, not refunds.
To be eligible:
• You must contact us within 5 days of receiving the product.
• Items must be unused, unwashed, and returned with original tags and packaging.
• Customers are responsible for shipping the item back to us.
To initiate, email support@snz.co.in with the subject line: EXCHANGE - [Order Number].
6. Cancellations
Orders placed through instagram dms can only be cancelled before packing which could be up to 2-24 hrs or before dispatch, whichever is earlier. Once shipped, cancellations are not allowed.
7. Intellectual Property
All content on the site including images, logos, product designs, text, and graphics are the property of S&Z Apparels and protected under copyright law. You may not use any content without our written permission.
8. User Submissions
Any suggestions, reviews, photos, or feedback you submit may be used by us for promotional or marketing purposes without any compensation.
9. Limitation of Liability
We are not responsible for:
• Any indirect or consequential loss.
• Losses due to inaccurate sizing if not referred to our size guide.
• Issues arising from misuse or washing of the garment beyond recommended care.
10. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the website constitutes your acceptance of those changes.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Meghalaya.
12. Contact Us
For questions about these Terms, please contact:
Email: support@snz.co.in
Website: www.snz.co.in