Refund Policy

 *Return and Refund Policy*

 

At S&Z Apparels, we strive to provide the best possible experience for our customers.

 

Due to limited resources, our return and refund policy is as follows:

 

*Returns/Refunds Accepted Only For:*

1. *Defective Items*: Items with manufacturing defects or flaws.

2. *Damaged Items*: Items damaged during shipping or delivery. *

 

In Such Cases, We Will:

 

* 1. Offer a full refund

   2. Provide a replacement item (if possible)

 

*No Returns/Refunds for:*

 

1. Change of mind

2. Incorrect size/fit

3. Buyer’s remorse

 

*How to Initiate a Return/Refund:*

 

1. Contact us within 24 hours of receiving your order

2. Provide proof of defect/damage We aim to resolve all issues promptly and efficiently.

3. Upon investigation, if found no error regarding the refund, it will be initiated within 5-7 working days.

 

If you have any questions or concerns, please don’t hesitate to reach out. Thanks for your understanding!